Do you want to download Movies or TV shows? Please send us the screenshots of the "Settings" and "Advanced Download" window. Are you subscribing to the Prime Video plan? Or Amazon Annual or Amazon Monthly plan? And which country/region does your Amazon account belong to? Which Windows OS are you running? Windows 7/8/10/11? 32 bits or 64 bits? And we will submit your feedback to our developers and inform you if the solution is available. We will reply to your message within 24 hours on weekdays and 48 hours on weekends. If you get any other error codes not listed above, or the problem persists after trying the solutions above, please provide the following information to our support team via email at. If you have tried all the above but still get the same error, please send all details of the problem and the latest log files of TunePat to the support team via email. In this case, please reduce search frequency and try to search for the content by URLs. It may also cause the error if you search for the same titles frequently and download them in batch. * For France, India, Canada, and others, select "".If the video cannot be played, please try to switch to a different website (country/region) in the "Settings" window. If it is a paid video, please purchase the video firstly. Please check if the video can be played normally in the web browser. And then click on the video's title on TunePat, the video will be shown in a pop-up web browser. Firstly, please check your internet connection.
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